A reactive antibody result means your body encountered the virus at some point. It does not confirm the virus is still there — a proportion of people have already cleared it and carry nothing but the antibody. One confirmatory test tells you which group you are in. Our doctors are on duty across 9 clinics in Kuala Lumpur and Selangor — any hour, any day.
No guesswork, no waiting to find out. Every patient follows the same clinically supervised pathway — from your first message to the blood test that confirms the outcome.
WhatsApp us a photo of your blood test report — any hour. Our coordinator will pass it to the doctor and arrange your visit, confidentially.
A private consultation, a confirmatory HCV RNA blood test, liver function tests, and a liver ultrasound — all completed in a single appointment.
If the virus has cleared, that is the end of it and you will be told so plainly. If it is still present, your doctor assesses your liver and explains your options.
Your doctor documents the confirmed result in writing and arranges whatever review or referral your liver assessment calls for. Ongoing check-ins are handled by call or message.
Most reactive anti-HCV results turn up during a test taken for an entirely unrelated reason. If any of these is how you found out, you are in the most common group we see.
You donated blood and were later informed your sample was reactive and that you should see a doctor.
A routine screening required for a policy, a new job, or a work permit returned an unexpected result.
Your ALT or AST came back high on a routine blood test, and hepatitis screening was added to investigate why.
An annual or corporate health screen included hepatitis testing, and the antibody came back reactive.
Hepatitis C care needs a doctor to physically examine you and scan your liver once. After that, there is very little reason to keep travelling. So we've built the pathway around a single trip.
Before you travel. The doctor reviews it and confirms whether the trip is worth making.
From homeConfirmatory HCV RNA blood test, liver function tests, and a liver ultrasound — completed in one appointment, at any hour that suits your journey. We are open through the night.
One clinic visitYour doctor takes you through the findings by video or call — no second journey to hear a result.
From homeYour doctor's reviews happen by call or message, and any repeat blood test can be arranged close to home. No second journey to hear a result.
From homeBefore a doctor can tell you anything meaningful about hepatitis C, they have to know the condition of your liver. That requires blood tests and an ultrasound scan — and it is the step that determines whether your care can continue in a general practice setting at all, or whether you should be referred to a specialist.
We will not make clinical judgements about a liver we have not examined and scanned. That is a clinical position, not a commercial one.
What we can do is make sure that visit is the only one you need to make.
Senior Medical Officer at Klinik Dr. Prevents, with clinical experience across several Malaysian government hospitals.
"Most patients who walk in with a reactive result have already spent a week assuming the worst. A good number of them will walk out told the virus is gone. My job is to find out which — not to let them keep guessing."
Hepatitis C carries a stigma it does not deserve. It is transmitted in ways most people never consider — a dental procedure abroad, a tattoo, a transfusion decades ago, a medical exposure at work. From our side, there is nothing unusual about your situation.
You will not discuss your result at a public counter. Every consultation happens in a closed room, one-to-one with the doctor.
Our role is medical. You will not be asked to account for how you may have been exposed beyond what is clinically necessary.
Your records are governed by Malaysian medical confidentiality law. They are not shared with family, employers, or insurers without your explicit consent.
Message us first and come when it suits you. Our clinics run through the night, and nobody at reception needs to be told why you are there.
Every clinic is open 24 hours. Message us first on WhatsApp — we'll confirm which location can complete your blood test and ultrasound in a single visit.
Have I been carrying this for years without knowing?
Almost everyone asks this within the first minute, usually after a week or more of assuming the worst. The honest answer is that nobody can say yet — including us. The antibody test cannot date an exposure or confirm a current infection. That is exactly what the confirmatory test is for, and it is a single blood draw.
Do I have to keep driving down here?
The second most common question, and the reason we built the pathway the way we did. One visit is genuinely required — a doctor has to examine you and scan your liver, and neither can be done over a phone. Everything after that, including going through your results, happens by call or message.
Are you going to ask me how I got it?
Beyond what is clinically necessary, no. Hepatitis C is transmitted in ways most people never consider — a dental or surgical procedure abroad, a transfusion decades ago, a tattoo, an occupational exposure. From our side there is nothing unusual about your situation, and the consultation happens in a closed room rather than at a counter.
Send us a photo of your blood test result on WhatsApp. A doctor is on duty right now — and one confirmatory test is the difference between not knowing and knowing.
Send my result to a doctor